An Important Update for A&E Technologies Clients

A&E Technologies is now part  of Decision Systems

Your services continue without interruption. Here's everything you need to know about what's changing,  what isn't, and what comes next.

What This Means for You

The short version: not much changes today.

A&E Technologies has joined Decision Systems, a Colorado-based managed services provider. Your team, your tools, and your support experience remain in place — and now you have access to a broader set of IT capabilities whenever you need them.

What's staying the same

Your existing services and contracts continue as-is
The team members you work with day to day
Your Microsoft licensing and applications
Help desk, monitoring, and support coverage
Your account history and documentation
Response times and service quality

What's getting better

A dedicated Decision Systems account manager reaching out soon
Expanded access to AI solutions, including Microsoft 365 Copilot
Deeper cybersecurity capabilities and compliance support
Strategic technology guidance through our Design, Integrate, Manage process
Billing will transition to our streamlined payment platform (details coming by email)

About Decision Systems

Your new partner. Same commitment.

Decision Systems is a Golden, Colorado-based managed services provider built around one idea: technology should drive your business forward, not create complexity. We work with small and medium businesses to design the right solutions, integrate them properly, and manage them proactively.

Design

We use research from Gartner, Forrester, and G2 to identify the right tools for your business — not the most popular, the right ones for your specific needs.

Integrate

We connect your systems so they actually work together — eliminating data silos, manual handoffs, and the security gaps that come from poorly integrated tools.

Manage

Proactive monitoring, ongoing optimization, and strategic guidance — so your technology keeps pace with your business instead of holding it back.

Your Transition Roadmap

Now: Services Continue Seamlessly

Everything you rely on today keeps running without interruption. No action is required from you
at this stage.

Coming Soon: Your Account Manager Introduction

A Decision Systems account manager will reach out to introduce themselves, answer your
questions, and schedule a brief review of your current setup.

Shortly After: Billing Transition

You’ll receive an email with instructions to set up billing through our payment platform, Alternative Payments. The process takes about five minutes and we’ll walk you through every step.

Ongoing: A Technology Partnership Built for Growth

Once settled in, your account manager will walk you through expanded capabilities now available to you — from AI tools to enhanced security to strategic technology planning.

Get in Touch

Questions? We're here.

Our team is available to answer any questions about the transition. Reach out any time — and expect a direct reply from a real person.